1Introduction
Welcome to Bettjili. We've built a safe, transparent, and trustworthy platform for betting enthusiasts across Bangladesh — and at the heart of that trust is our commitment to protecting your personal information.
This Privacy Policy ("Policy") applies to the Bettjili website, mobile app, and all related services. By creating an account or using any of our services, you agree to this Privacy Policy.
We believe your data belongs to you. Bettjili collects only the information needed to improve our services and enhance your experience — nothing more.
This Privacy Policy may be updated at any time. When changes are made, the date on this page will be updated and a notification will be sent to your registered email.
2What We Collect
Bettjili collects several types of information. A full breakdown is provided below:
| Data Type | Example | Required? |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Yes |
| Contact Information | Mobile number, email address | Yes |
| Financial Information | Mobile Pay/Nagad number, transaction history | Yes |
| Usage Data | Betting history, login times, favorite games | Automatically |
| Technical Information | IP address, device type, browser, OS | Automatically |
| Verification Documents | NID card or passport photo (KYC) | For Withdrawals |
What We Don't Collect
- Full bank card or credit card number
- Your password (stored as an encrypted hash — not visible to bettjili itself)
- Your location (GPS or real-time location)
- Personal information about your family members or third parties
3How We Collect Information
Bettjili collects information in several ways. Here's a transparent breakdown of each method:
Directly Provided Information
- Information you provide when filling out the registration form
- Documents uploaded during KYC verification
- When contacting us via chat or email with our support team
- Feedback or opinions submitted through surveys or feedback forms
Automatically Collected Information
- Timestamp and IP address of each login and logout
- Pages visited and time spent on each — session data
- Device, operating system, and browser information
- Cookies and similar tracking technologies (see Section 7 for details)
Information received from third parties
- Transaction confirmations from payment providers (Mobile Pay, Nagad, Rocket)
- Risk score from fraud detection services
- Identity verification against government databases where applicable
Bettjili never pulls data from your social media profiles without your permission. We also don't offer any social login features.
4Purpose of Data Use
Bettjili uses your information only for specific purposes. Each purpose is clearly outlined below:
Primary Purpose
- Account Management: To create, verify, and secure your account
- Transaction Processing: For processing deposits, withdrawals, and bonuses
- Identity Verification: To complete the KYC process and prevent fraud
- Support Services: To respond to your complaints or queries
Secondary Purpose
- To personalize your platform experience — showing you games and offers based on your preferences
- To send you promotional offers and bonus information (you can unsubscribe at any time)
- To analyze and improve platform security
- To meet legal obligations and report to regulatory authorities
Bettjili never sells your data to ad networks or data brokers. Your information is used solely to serve you.
5Data Retention & Security
Bettjili uses industry-leading technology to keep your data secure. Our security framework is outlined below:
Technical Security
- All data transfers are secured with TLS 1.3 encryption
- Sensitive data is stored in the database encrypted with AES-256
- Passwords are stored using bcrypt hashing — not even Bettjili can read them
- Two-factor authentication (2FA) is available to help secure your account
- Regular security audits and penetration testing
Data Retention Period
- Active account data — retained for as long as the account remains open
- Transaction records — minimum 5 years (legal obligation)
- KYC documents — up to 3 years after account closure
- Support chat logs — 2 years
- Data from deleted accounts is permanently removed within 30 days
Bettjili's servers are hosted in secure data centers with 24/7 monitoring and active firewall protection.
6Data Sharing Policy
Bettjili does not sell your data to third parties. However, information may be shared in certain specific circumstances:
When Data Is Shared
- Payment Provider: Minimal information is shared to process transactions with Mobile Pay, Nagad, or Rocket
- Identity Verification Services: Document verification with registered third parties as part of the KYC process
- Legal Obligation: Under a valid order from a government authority or court
- Fraud Prevention: Risk data shared with security partners to prevent abuse
- Business Succession: In the event of a company merger or acquisition — you will be notified in advance
When We Do Not Share Your Information
- To advertisers or marketing agencies
- Data brokers or information trading platforms
- To your family or acquaintances
- Any non-essential third party without your explicit consent
7Cookies & Tracking
Bettjili uses cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser.
Types of Cookies We Use
- Essential Cookies: To maintain login sessions and ensure security — these cannot be disabled
- Functional Cookies: To remember your language preferences and settings
- Analytics Cookies: To analyze platform usage — completely anonymously
- Security Cookies: To detect bots and fraudulent activity
Cookie Controls
You can disable non-essential cookies through your browser settings. Keep in mind that turning off certain cookies may affect how some Bettjili features work.
bettjili does not use third-party advertising cookies. We never share your browsing history with any ad network.
8Your Rights
Having an account with bettjili means you have important rights. We respect those rights and make them straightforward to exercise:
How to Exercise Your Rights
- Log in to your account and make changes directly from "Profile Settings"
- Send us a detailed message at support@bettjili.com
- Contact our support team via live chat
Requests are typically responded to within 7 business days. Complex cases may take up to 30 days — if so, you will be notified in advance.
9Children's Privacy
Bettjili is strictly for users aged 18 and above. We do not knowingly collect any information from minors.
Date of birth is verified at registration. Should any minor's information enter our system, the relevant account will be closed and all associated data permanently deleted as soon as this comes to our attention.
If you become aware of a minor using Bettjili, please contact us at support@bettjili.com. We will take immediate action.
10Policy Changes
Bettjili may update this Privacy Policy from time to time. Changes may be made due to:
- When new services or features are added
- Due to legal or regulatory changes
- When our data processing practices are improved
- Due to changes in security technology
How You'll Be Notified of Changes
- The "Last Updated" date at the top of this page will be revised
- A notification will be sent to your registered email
- A notice will be displayed at login for any significant changes
Continued use of Bettjili after a revised policy is published will be considered acceptance of the new terms.
11Contact Us
For any questions, complaints, or requests regarding this Privacy Policy, please reach out to us through any of the following channels:
- Email: support@bettjili.com
- Live Chat: Available 24/7 from any page on the platform
- Support Ticket: Via the "Support" section in your account
We aim to respond to all privacy-related complaints within 48 hours. Our support team is always here to help.